A vacancy currently exists for a Room Attendant at Golden Gate National Park, based at Golden Gate Hotel and Chalets. Reporting to the Chalets Supervisor.

Requirements

• Grade 12 or NVC Level 4
• 1-2 years’ work experience in public cleaning or Tourism environment.
• Certificate in Public Cleaning added as advantage.
• Cleaning in a hotel or similar establishment added as advantage.
• Required to work over weekends and on Public Holidays as well as shifts and assist in other departments on request of management.
• Knowledge of First Aid.
• Hygiene skills.
• Understanding English.
• Punctual, neat, and responsible.
• Comply with OHS regulations.

Responsibilities

• Cleaning in and around chalets (changing bed linen, sweeping, and mopping floors or vacuuming, polish furniture, empty trash containers.
• Cleaning public area.
• Reporting abnormalities to supervisor.
• Control inventory items and ensure that the appropriate amount of inventory items is present in chalets.
• Report maintenance defaults into maintenance register.
• Help in laundry when necessary.
• Delivers high-quality service, is committed to continuous improvement.
• Manage customer expectations.
• Address customer needs.
• Evaluate customer service.
• Respond to and anticipates client needs in timely, professional, helpful and courteous manner, using effective interpersonal skills.
• Effective plans, schedules, prioritizes and control activities.
• Organizes and prioritizes tasks so they can be performed within the specified time and achieve the most efficient use of time.